This is a pre-order, custom item. Turn around time is 20-25 business days (does not include weekends or holidays) There are no returns. Placing an order is agreement to these terms and conditions of this listing. Jack & Zero Crewneck sweatshirt. This custom sweatshirt is completely embroidered on a Gildan heavy blend unisex 50/50 blend of cotton and polyester. This brand runs true to size. Please make sure to look at the size chart and know the correct size before ordering. These are custom made so there are NO returns. Sweatshirt care: there is a stabilizer on the inside of the garment where the design has been stitched. Please do NOT tear or alter this in any way as it can ruin the integrity of the embroidery. Please make sure to pay attention to the washing and care instructions provided with your items when you receive them as it will ensure you properly care for your items.