Care +

RECOMMENDED Add Ease Care+ $29.99/month Keep your Ease Cushion protected with extended coverage, accessory protection, white glove support, and upgrade options for active members. Unlimited Accessory Replacements Covers eligible Battery Boost, covers, chargers, and cooling gel inserts. Damaged item must be returned before replacement is shipped. Cushion Coverage Months 0–11, Ease may repair or replace your cushion at our discretion for covered issues. Full Replacement Eligibility Month 12 and beyond, active members become eligible for full cushion replacement under the plan. White Glove Support Priority support for setup, adjustments, troubleshooting, claims, and ongoing member help. Member Upgrade Options 12 Months Active $299 Upgrade fee for a new cushion with a new 24-month Care Plan agreement. 18 Months Active $199 Reduced upgrade fee with a new 24-month Care Plan agreement. 24 Months Active FREE Complimentary upgrade with renewal into a new 24-month Care Plan agreement. Upgrade eligibility requires active membership in good standing, current payments, return of original cushion, and acceptance of a new 24-month Care Plan agreement. Upgrade units may be new or refurbished. Simple Claim Process No automatic shipments or pre-scheduled replacements. Submit a claim, return the damaged item, and once your active membership is verified, we’ll repair or replace it based on plan eligibility. Add Ease Care+ Protection Coverage starts immediately. Available only within 30 days of purchase. Cancellation Policy: You may cancel your Care Plan at any time. Cancellation requests must be submitted in writing to contact@easeseatingsystems.com . Once canceled, coverage, replacement eligibility, white glove support, and Care Plan benefits end. Coverage remains active only while membership is active and payments are current.