Return New Item

We want you to feel confident when purchasing from Cuban Link Guy. That's why we offer a straightforward Return, Upgrade & Buyback Policy. DOWNLOAD & PRINT SHIPPING FORM You're going to love the way it looks, I guarantee it. - Cuban Link Guy Refund If you don't like your chain for any reason, you may return it within 30 days of delivery for a 100% refund of the purchase price, provided it meets our return requirements. Tax and shipping, if paid, is not refundable. Shipping is the buyers responsibility. To be eligible: Please inspect and try on your piece before removing the security tag. The security tag must still be attached for a refund. The item must be unworn and in its original condition. Items showing any scratches or signs of wear, damage, alteration, resizing, polishing, or modification may not qualify for a refund. It must be returned in its original packaging with the original packing slip. Custom, personalized, engraved, final-sale, or otherwise excluded items may not be eligible for return. All returned merchandise is subject to inspection before a refund is approved. We recommend shipping all returns with tracking and insurance, as the customer is responsible for the item until it is received by Cuban Link Guy.