Front Desk Success with Medical Receptionist Engagement

This course covers how to improve your front desk with a primary focus on the actions, independence, and abilities of your medical receptionists and how to use feedback to enhance teamwork and shared goals while maintaining a successful environment. Educational Objectives: Improving workflows and processes to improve front desk efficiency; Demonstrating great customer service and organization to improve the overall patient experience; Keeping medical receptionists focused on top priorities with consistency, redirection, and clear expectations. For additional information or technical difficulties, please contact us at info@1sthcc.com or call 888.543.4778