Please read before ordering - thank you! These ceramic mugs are printed with my original artwork and designed to bring a bit of personality to your daily coffee or tea ritual. Durable, glossy, and available in two sizes, they’re made for both everyday use and gifting. Product details White ceramic with glossy finish Available in 11oz (0.33L) and 15oz (0.44L) C-shaped easy-grip handle Lead and BPA-free Microwave and dishwasher-safe Manufacturing location: UK Production and shipping Each item is made-to-order, especially for you. This helps me avoid overproduction and waste, but it does mean items are not sitting on a shelf ready for immediate dispatch. Orders are usually delivered within 1-3 weeks, although my production partner advises allowing up to 30 business days for delivery, especially during busy periods or international shipping delays. Shipping is international. Shipping prices are set by the manufacturers and fulfilment partners, so I’m not able to manually alter them. If your shipping total looks unusually high, please contact me before ordering and I’ll do my best to suggest the most sensible option. Returns and exchanges Because this item is custom made-to-order, I’m not able to offer returns or exchanges for change of mind, ordering the wrong variation, or providing an incorrect shipping address. As a small independent artist using print-on-demand production, I rely on customers making a considered selection and committing to their order. If your item arrives damaged, is faulty, is of unsatisfactory quality, or doesn’t match the listing, please contact me so I can help resolve it. Your satisfaction genuinely matters to me. If an item doesn’t arrive within 30 business days, you may be entitled to a free replacement. Please reach out if you need help tracking your order. Care instructions Dishwasher and microwave-safe, though gentle hand washing may help preserve the printed artwork over time. Need help? Can’t find something you’re looking for? You’re very welcome to contact me at nordacious@gmail.com or use the chat window on my website. Size guide 11oz 15oz Height, cm 9.5 12 Diameter, cm 8 8