The used devices refer to the returned devices sold by official Bigme channels. All devices are returned for certain personal reasons. Please read the following items before purchase. Devices: The used devices are nearly new and could work properly. Light scratches may exist on the surface. Packages: The packages may be ever unsealed or unpacked. Accessories: A package will come with a device ,case and a stylus, but not necessarily with all other accessories. Please kindly check the product title for reference. Maintenance: All used devices are backed by a one-year warranty and only delivered from the local countries. We will arrange the shipment within 14 days. Please kindly wait for our email with the tracking number then. Important Note: Returns are not accepted for pre-owned devices unless there is a verifiable quality issue. Please confirm your decision before placing the order.