DMHSAS Personal Support Agency – Policies and Procedures – Tennessee State Licensure

Introducing our Personal Support Agency Policies and Procedures package designed specifically for personal support agencies licensed under the Department of Mental Health and Substance Abuse Services in Tennessee State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services. PDF Preview: Download Table of Contents Introduction Vision Mission Values Document Control Statement of Policy Policy and Procedure Manual Compliance Policy Services Provided and Enrollment/Termination Criteria Policy Personnel Requirements Policy Standardized Training and Continuing Education Policy Service Recipient Record Requirements Policy Service Recipient Rights Policy Service Recipient Rights and Grievance Procedures Policy Organizational Chart and Lines of Authority Policy Plan of Action for Personal Support Worker Absence Policy Alternate Staffing Plan Policy Schedule of Fees Policy Confidentiality of Service Recipients' Information Policy Emergency Plans and Procedures Policy Abuse, Neglect, and Critical Incident Reporting Policy Communicable Disease Detection and Prevention Policy Financial Management and Fund Handling Policy Access to Workers and Cooperation with Investigations Policy Medication Assistance Policy Transportation Safety and Licensing Policy Use of Assistive Devices Policy Categorization of Client Population Policy Forms Intake and Assessment Form Service Plan Form Emergency Contact and Instructions Form Consent Form Service Log Progress Notes Grievance & Feedback Form Medication Assistance Log Incident Report Form Employee Information and Job Description Form Employee Information, Job Description, and Compliance Form Employee Training and Certification Record Form In-Service Training Record Form Performance Evaluation Form Confidentiality Agreement Form Absence Notification Form Health Screening Form Device Usage Log Form Staffing Changes Form