The Collision Claims Advocacy Mastery Bundle

Argue Like a Lawyer, Think Like a Judge + Before the Argument: Conflict, Advocacy, and Judgment in Collision Claims Learn how to manage conflict, build persuasive claim arguments, and make stronger decisions in collision repair negotiations. This professional training bundle includes the book Argue Like a Lawyer, Think Like a Judge and access to the LMS course Before the Argument: Conflict, Advocacy, and Judgment in Collision Claims. Designed for body shop owners, managers, estimators, CSRs, and collision repair professionals who communicate with insurance adjusters and customers. Once you purchase the class, you will receive an email to set you up in our LMS for the course.