Product Protection (Supplementary purchase)

This is our Xcotton product protection for users who purchase some COBIZI products within 60 days. You can use this link to purchase an accident and extended warranty for your products. Why Consider Product Protection? In the event of product failure or accidental damage, Xcotton facilitates repairs or replacements. This leads to repeat purchases from customers and increased revenue for merchants through both protection plans and new sales Acquisition of the Protection Plan The customer acquires a protection plan either through an online platform or at a physical retail location. Streamlined Resolution Process Claims are processed without complications, ensuring prompt repair or replacement. Coverage includes: Protect your products against accidental damage and extended malfunction. Coverage includes: Accidental damage such as breaks, drops, and spills Extended malfunction. Hassle free replacement. Zero Deductible. FAQs How to File a Claim If Your Covered Product is damaged or malfunctioned, please report the issue at Xcotton Resolution Center. Cancellation You may cancel your Plan and subject to a refund. Amount of your refund will be depending on a number of factors. If your order is canceled prior to delivery, we will issue a full refund. If you have received the product and put it in use for a period of time, depending of the duration since purchase, we will issue a pro-rata refund, and minus any claims that have been paid out.