ITIL® 4 Practitioner: Service Configuration Management

Every other practice leans on accurate configuration data, and most organisations don’t have it. This module teaches you how to provide reliable configuration information when and where people need it. Official PeopleCert eLearning (2-3 hours of interactive content) Official training material (Learner Kit and Official eBook) Official exam, online proctored: 20 questions, Multiple choice, 30 minutes, Closed book, 65% Optional add-on: exam resit (Take2) + mock exam, £55 Price includes VAT.