Shipping Protection

Add Shipping Protection to your order for $3.99. If your LED sign is lost, stolen, or arrives damaged, we replace it at no cost to you — and your replacement doesn't wait on a carrier investigation to go your way. What it covers Packages marked delivered that never arrived Theft after delivery Damage in transit How it works Email support@saturdayneon.com with your order number. We'll ask you to rule out the usual places first — household, side doors and back porch, neighbors at similar addresses. Most packages surface within 24–48 hours. If it's still missing, we file the carrier claim. You don't fill out any forms. Your replacement ships from our facility in Alamosa, Colorado.