Repair Service | Under Warranty

Every Kate & Kole piece is crafted to last, but if something isn't quite right within the first three months, we'll take care of it. This complimentary repair service covers chain repairs, chain replacements and clasp replacements for necklaces and bracelets purchased within the last three months. Whether a link has worked loose or a clasp needs replacing, select the option that matches your piece and our jewellers will restore it to its original condition. How it works: choose your repair type and item type below, add to cart at no charge, and we'll email you return instructions. Once your piece reaches us, repairs are typically completed in approximately 2 weeks. Covered under your 3-month warranty—no cost, just care.