Re-solutionizing ™ Conflict – 6 ICF Core Competency CCEs

Price: $595 This is a 6-hour course over 3 sessions that you can take any time at your own pace and approved by ICF for 6 CCE credits. Conflict is defined as any situation in which incompatible goals, attitudes, emotions, or behaviors lead to a disagreement or opposition between two or more individuals. Examine conflict as two types defined as functional and dysfunctional. Functional conflict results in positive benefits to individuals, a group, or the organization. This type of good conflict can raise awareness of important issues so that they can be addressed. Good conflict carries the potential to be a win-win. Dysfunctional conflict, on the other hand, can damage group cohesion, promote hostilities among those involved, and create an overall negative experience for all associated with the situation. Examine conflict as two sources defined as internal and external.