Step One - Technical Consultation

Technical Support Service – Refinecolor / Jay’s Signature UV Printers & PrintExp ONLY. Please read before ordering. After order we will be in contact with you. 🖨️ For: Refinecolor UV Printers, Jay’s Signature UV Printers & PrintExp Software 🌎 Support: Worldwide, English or Spanish 📞 Support via: Phone, WhatsApp, or Facebook Video Call (We prefer video calls so we can clearly see the issue and guide you accurately.) ⏱️ Response: Within 24 hours (Monday–Friday) We can help with: Setup, troubleshooting, PrintExp guidance, software/hardware issues, emergency support, and more. Ideal For: *️⃣When seller or manufacturer support has ended *️⃣New users needing quick setup guidance *️⃣Urgent technical issues *️⃣Learning how to use PrintExp Software *️⃣And more… Service Rates: • 1 Hour – $65 • 1.5 Hours – $95 • 2 Hours – $120 Important: The Etsy purchase is a deposit, not the final service price. Your deposit will be applied to your selected service. If we determine we cannot assist with your issue, the deposit will be fully refunded. (Note: A deposit is required because Etsy does not allow a $0.00 listing price. We apologize for the inconvenience.) How It Works: *️⃣Submit your information so we can review your case. (Please make sure your email and phone number are correct when placing your order.) *️⃣We contact you to schedule your appointment. *️⃣Connect by phone or video call. (We prefer video calls so we can clearly see the issue and guide you accurately.) *️⃣We diagnose and assist with your issue in real time. ⚠️ Please do not order if you do not agree with the service description or fees. We do not provide support on weekends.