Conflict: The Association Leader’s Guide to Building Capacity Under Pressure

Title: Conflict: The Association Leader’s Guide to Building Capacity Under Pressure Instructor: Irvine Nugent, PhD Board members, volunteers, staff, and members often see issues differently, creating tension that association CEO’s must navigate every day. In this session, Dr. Irvine Nugent introduces a practical Conflict EQ framework that helps association leaders understand the hidden impact of conflict, build capacity under pressure, and lead difficult conversations with greater confidence, clarity, and effectiveness. CAE Relevant Education, Domain 2: Executive Leadership