PRE-ORDER What is a pre-order? A pre-order is a convenient way for you to order new products ahead of their release dates. This is a great way to secure an item that you like and avoid missing out due to high demand! How does a pre-order work? To pre-order, you must make a full payment at checkout. Once the item arrives to Eleven 19 Designs LLC and inventory is verified, it will ship it to you. The exact processing and delivery dates on pre-orders are unknown, unless a release date is specified on the product page(s), social media or email.