DAN HENG PLUSH

For those who have paid a deposit, as long as they make a purchase using the same email address they used to pay the deposit, the deposit amount will be automatically deducted. If you encounter any issues, please contact support@mycraftzone.com as soon as possible. Note Whether refunds are allowed before the pre-sale deadline needs to be discussed with the artist. Once the pre-sale deadline has passed, no refund applications will be accepted. As handmade products, slight variations and imperfections (such as loose threads) are considered normal. We do not accept returns or exchanges for such minor issues. Some accessories or hair pieces use an adhesive attachment technique. Under normal circumstances, they do not detach. However, in isolated cases, such as after 3-6 months, natural detachment may slowly occur. This is not considered a defect. If detachment happens, it can be reattached using common household glue. Payment & Production: Managed through MyCraftZone. Feel free to contact support@mycraftzone.com if you have any questions about production, shipping and after-sales. For payment and refund, please refer to FAQ. For shipping policy, please refer to Shipping Policy.