Virtual Contact Center – Cloud Hosted PBX

Virtual Call Center Features: Upload your customer base: Allows you to upload your clients data on the Virtual PBX platform. Automate your calls: The virtual contact center feature will route the incoming calls to the available extensions to ensure your agents always receive the the next customer call on the phone faster and with no time wasted. Monitor agents: Listen to live conversations while your clients are still on the phone to ensure your agents are following your correct procedures. Record calls: Access your recordings for 30 days.