City Soft System Whole Home Water Softener & Carbon Filter

The City Soft System combines two important treatment steps in one space-saving design: carbon filtration and water softening. Incoming water first flows through the carbon media tank, where chlorine, taste, and odour are reduced before the water reaches the softener resin. This helps protect the resin from chlorine exposure, which can extend system life and improve long-term performance. The water then flows through high-capacity ion exchange resin, where hardness minerals are exchanged to provide softened water throughout the home. This system is ideal for homes on chlorinated municipal/city water where the main concerns are hard water scale, water spots, dry skin, soap scum, chlorine taste, and chlorine odour. The stacked design keeps the carbon filter and softener resin in separate tanks, improving performance compared to a single mixed-bed system while still saving installation space. Key Features Whole-home softening and chlorine reduction in one system Designed for chlorinated city/municipal water supplies Separate carbon and resin tanks for improved performance Helps reduce hardness, scale, soap scum, and water spotting Carbon media helps reduce chlorine taste and odour Carbon filtration before the resin helps protect softener resin from chlorine damage Smart electronic metered control valve On-demand regeneration based on water use Adjustable hardness and regeneration settings Full-flow bypass valve for easy service and maintenance Compact stacked design with separate brine tank Clack Valve for easier service and parts replacement Valve Details The City Soft System uses a Clack WS1 metered control valve designed for efficient on-demand operation. The valve monitors water usage and automatically calculates regeneration based on the programmed hardness setting and remaining capacity. Specifications Media Volume: 1.0 cu. ft. high-capacity resin, 0.3 cu. ft. granular activated carbon Factory Capacity: 24,000 grains at 9 lb/ft³ salt setting Maximum Capacity: 30,000 grains at 15 lb/ft³ salt setting Continuous Flow Rate: 3 GPM Service Flow Rate: 8 GPM Peak Flow Rate: 19 GPM Backwash & Rapid Rinse Flow Rate: 2.7 GPM Injector: Blue Brine Draw/Rinse: 0.38 / 0.5 GPM Service Pipe Size: 1" and 3/4" Carbon Tank Size: 10" x 18" Resin Tank Size: 10" x 35" Brine Tank Size: 18" x 33" Overall Dimensions: 18" L x 28" W x 63" H Approximate Shipping Weight: 100 lb Electrical Requirement: 115/120V, 60 Hz, uninterrupted outlet in a dry location Operating Pressure: 25–100 PSI Operating Temperature: 33–100°F Total Water Used Per Regeneration: 62 gallons Installation Notes The City Soft System should be installed indoors in a dry location protected from freezing. It should be installed after the water meter on municipal water supplies, or after the pressure tank on private well systems. Important Note The City Soft System is designed for chlorinated city water. It is not intended to treat iron, manganese, sulfur/rotten egg odour, bacteria, or heavy sediment. If your water contains these issues, additional pre-treatment may be required.