All products are sold as they are, and returns are not available. An "ex-display product" is a product that has been on display in our store, meaning it has been used to showcase its features to potential customers, and may have minor cosmetic blemishes or signs of wear due to being handled, but is still fully functional and is sold at a discounted price compared to a brand new item An "ex-demo" product is a product that has been used for demonstration purposes in our store, meaning it has been displayed and potentially used by customers to test its features, but is generally in excellent condition with only minor signs of wear, and is often sold at a discounted price compared to a brand new item. To view the full range of Osaka sticks, click here