Security Operations (SecOps) Fundamentals

Get a foundational understanding of the ServiceNow Security Operations suite, including Security Incident Response, Vulnerability Response, and Threat Intelligence applications. Send Enquiry to Sales Team Request a Quote Overview Objectives Request Price Download Course Detail Send Enquiry to Sales Team Overview Overview Security Operations Fundamentals is a two-day instructor-led course designed for professionals who configure, administer, or implement ServiceNow Security Operations applications. The course covers the foundational topics of the full Security Operations suite, giving participants a high-level view of how ServiceNow helps organizations identify, prioritize, and remediate vulnerabilities, security incidents, and misconfigured assets. Through live lectures, system demos, hands-on lab exercises, and group discussions, participants work in their own student instance through real-world security scenarios to build practical familiarity with the platform. Note: Successful attendance requires participation in at least 75% of dedicated class time for instructor-led sessions. Prerequisites Learners should complete the prerequisite courses listed in the ServiceNow learning path before attending this course. These include: ServiceNow Administration Fundamentals Get Started with Now Create ServiceNow Platform Implementation Learners should also be familiar with the ServiceNow user interface, list management, and user, role, and group configuration. ServiceNow Fundamentals or Certified System Administrator experience can help learners succeed in this course. Scope Duration: 2 days Format: Instructor-led training (in-person and virtual) Platform Support: ServiceNow platform including Security Incident Response, Security Incident Response Workspace, Vulnerability Response, Threat Intelligence, Configuration Compliance, Now Assist AI for Security Operations, and the Threat Intelligence Security Center Target Audience This course is designed for professionals working on ServiceNow Security Operations implementations or administering Security Operations applications post-implementation, including: Process Owners championing their process domain Technical Consultants and Administrators configuring, developing, or supporting Security Operations applications IT Project, Program, and Engagement Managers leading Security Operations implementations Operations Managers overseeing work facilitated through Security Operations in ServiceNow Key Learning Outcomes By the end of this course, learners will be able to: Discover the ServiceNow Security Operations applications and the current state of security Walk through a typical SecOps security incident lifecycle Explore essential platform and security administration concepts Demonstrate baseline Security Incident Response lifecycle and workflow-based responses Partner with Now Assist AI to summarize security incidents and generate closure notes Configure vulnerability assessment and management response tools Create watch topics and explore remediation efforts Explore the Threat Intelligence application including threat sources, attack modes, and indicators of compromise View and analyze Security Operations data What’s Next After completing this course, learners can continue building their Security Operations expertise by enrolling in the Security Incident Response Implementation course, which provides the advanced configuration and implementation skills needed to deploy ServiceNow SIR in a production environment. Certification N/A FAQs #1. What experience do I need before taking this course? Welcome to ServiceNow is the only mandatory prerequisite. However, learners who have completed ServiceNow Administration Fundamentals or hold the CSA credential and are familiar with ServiceNow navigation, list management, and user and role configuration will be best prepared for the course. #2. What Security Operations applications are covered in this course? The course covers Security Incident Response, Vulnerability Response including infrastructure, application, and container vulnerability response, Threat Intelligence, Configuration Compliance, Now Assist AI for Security Operations, and the Threat Intelligence Security Center. #3. Will I get hands-on practice during the course? Yes. The course follows a lecture, demo, lab, and discussion format across all five modules. Participants work in their own student instance with hands-on lab exercises and live instructor assistance throughout both days. #4. Is there an attendance requirement for this course? Yes. For instructor-led sessions, participants must attend at least 75% of dedicated class time to be considered as having successfully completed the course. On-demand participants must complete all on-demand modules. Objectives This course helps learners understand the foundational ServiceNow Security Operations applications and how they support security incident, vulnerability, threat intelligence, and configuration compliance workflows. Learners will explore how to: Review the current state of security and Security Operations maturity levels Investigate common Security Operations functionality, including email parsing Explore Vulnerability Response across infrastructure, application, and container vulnerabilities Review vulnerability exclusion rules, Configuration Compliance, Security Posture Control, and related dashboards View Security Incident Response components, configuration, and workflow-based responses Explore Major Security Incident Management Workspace and Now Assist AI for Security Operations Define Threat Intelligence concepts such as threat sources, attack modes, observables, indicators of compromise, and IoC lookups Work with the Threat Intelligence Security Center Name Email Phone Submit Request Security Operations Fundamentals is a two-day instructor-led course designed for professionals who configure, administer, or implement ServiceNow Security Operations applications. The course covers the foundational topics of the full Security Operations suite, giving participants a high-level view of how ServiceNow helps organizations identify, prioritize, and remediate vulnerabilities, security incidents, and misconfigured assets. Through live lectures, system demos, hands-on lab exercises, and group discussions, participants work in their own student instance through real-world security scenarios to build practical familiarity with the platform. Note: Successful attendance requires participation in at least 75% of dedicated class time for instructor-led sessions. Course Details REQUEST CUSTOM DELIVERY Full Name Phone Email Company Write Us Send Message Overview Overview Security Operations Fundamentals is a two-day instructor-led course designed for professionals who configure, administer, or implement ServiceNow Security Operations applications. The course covers the foundational topics of the full Security Operations suite, giving participants a high-level view of how ServiceNow helps organizations identify, prioritize, and remediate vulnerabilities, security incidents, and misconfigured assets. Through live lectures, system demos, hands-on lab exercises, and group discussions, participants work in their own student instance through real-world security scenarios to build practical familiarity with the platform. Note: Successful attendance requires participation in at least 75% of dedicated class time for instructor-led sessions. Prerequisites Learners should complete the prerequisite courses listed in the ServiceNow learning path before attending this course. These include: ServiceNow Administration Fundamentals Get Started with Now Create ServiceNow Platform Implementation Learners should also be familiar with the ServiceNow user interface, list management, and user, role, and group configuration. ServiceNow Fundamentals or Certified System Administrator experience can help learners succeed in this course. Scope Duration: 2 days Format: Instructor-led training (in-person and virtual) Platform Support: ServiceNow platform including Security Incident Response, Security Incident Response Workspace, Vulnerability Response, Threat Intelligence, Configuration Compliance, Now Assist AI for Security Operations, and the Threat Intelligence Security Center Target Audience This course is designed for professionals working on ServiceNow Security Operations implementations or administering Security Operations applications post-implementation, including: Process Owners championing their process domain Technical Consultants and Administrators configuring, developing, or supporting Security Operations applications IT Project, Program, and Engagement Managers leading Security Operations implementations Operations Managers overseeing work facilitated through Security Operations in ServiceNow Key Learning Outcomes By the end of this course, learners will be able to: Discover the ServiceNow Security Operations applications and the current state of security Walk through a typical SecOps security incident lifecycle Explore essential platform and security administration concepts Demonstrate baseline Security Incident Response lifecycle and workflow-based responses Partner with Now Assist AI to summarize security incidents and generate closure notes Configure vulnerability assessment and management response tools Create watch topics and explore remediation efforts Explore the Threat Intelligence application including threat sources, attack modes, and indicators of compromise View and analyze Security Operations data What’s Next After completing this course, learners can continue building their Security Operations expertise by enrolling in the Security Incident Response Implementation course, which provides the advanced configuration and implementation skills needed to deploy ServiceNow SIR in a production environment. Certification N/A FAQs #1. What experience do I need before taking this course? Welcome to ServiceNow is the only mandatory prerequisite. However, learners who have completed ServiceNow Administration Fundamentals or hold the CSA credential and are familiar with ServiceNow navigation, list management, and user and role configuration will be best prepared for the course. #2. What Security Operations applications are covered in this course? The course covers Security Incident Response, Vulnerability Response including infrastructure, application, and container vulnerability response, Threat Intelligence, Configuration Compliance, Now Assist AI for Security Operations, and the Threat Intelligence Security Center. #3. Will I get hands-on practice during the course? Yes. The course follows a lecture, demo, lab, and discussion format across all five modules. Participants work in their own student instance with hands-on lab exercises and live instructor assistance throughout both days. #4. Is there an attendance requirement for this course? Yes. For instructor-led sessions, participants must attend at least 75% of dedicated class time to be considered as having successfully completed the course. On-demand participants must complete all on-demand modules. Objectives This course helps learners understand the foundational ServiceNow Security Operations applications and how they support security incident, vulnerability, threat intelligence, and configuration compliance workflows. Learners will explore how to: Review the current state of security and Security Operations maturity levels Investigate common Security Operations functionality, including email parsing Explore Vulnerability Response across infrastructure, application, and container vulnerabilities Review vulnerability exclusion rules, Configuration Compliance, Security Posture Control, and related dashboards View Security Incident Response components, configuration, and workflow-based responses Explore Major Security Incident Management Workspace and Now Assist AI for Security Operations Define Threat Intelligence concepts such as threat sources, attack modes, observables, indicators of compromise, and IoC lookups Work with the Threat Intelligence Security Center Security Operations Fundamentals is a two-day instructor-led course designed for professionals who configure, administer, or implement ServiceNow Security Operations applications. The course covers the foundational topics of the full Security Operations suite, giving participants a high-level view of how ServiceNow helps organizations identify, prioritize, and remediate vulnerabilities, security incidents, and misconfigured assets. Through live lectures, system demos, hands-on lab exercises, and group discussions, participants work in their own student instance through real-world security scenarios to build practical familiarity with the platform. Note: Successful attendance requires participation in at least 75% of dedicated class time for instructor-led sessions. Course Details REQUEST CUSTOM DELIVERY Become An Expert By Practice – Get Your Hands On Labs Don’t let your tech outpace the skills of your people Get in touch today World-Class Training Expertise Boasting decades of experience in delivering top-tier IT and professional development training, tailored to the latest industry trends. Customized Learning Journeys Offering personalized training paths to meet the specific needs of individuals and organizations. Innovative Learning Platforms Utilizing cutting-edge technology to provide engaging and effective online and in-person training experiences. Global Network of Industry Experts Our instructors are seasoned professionals with real-world experience, ensuring practical and relevant learning. Extensive Course Catalog Covering a wide array of topics, from cybersecurity to cloud computing, ensuring comprehensive skill development. Flexible Training Delivery Modes Providing various training formats, including live virtual classrooms, on-site training, and self-paced online courses. Commitment to Excellence Continuously updating courses to reflect the latest industry standards and best practices. Strong Industry Partnerships Collaborating with leading technology vendors and institutions for accredited and up-to-date course content. Proven Training Track Record Years of successful training delivery, reflected in high satisfaction rates and positive client testimonials. Future-Ready Skills Development Focused on equipping learners with skills that are crucial for the ever-evolving tech landscape. TRUSTED BY TOP COMPANIES LIKE IBM, DELOITTE, ERICSSON, AND MORE. DISCOVER OUR CUSTOMER PORTFOLIO. Dedicated to excellence, we cultivate strong partnerships with worldwide technology innovators. Testimonials What Our Clients Say Instructor is good knowledgeable in his domain, which was seen in his entire session which we went through, we have asked the query multiple time but he did not hesitate to answer as well as fruitfully answer it well.Content part was also fine. Manish KumarNTT The complete session was brainstorming & well planned. Learned a lot; hope to imply the wonderful training insights to working. The course was diverse yet meaningful in every aspect. Would like to enroll myself in advance training as well, if slots are available. Jyoti KhatiAccenture Instructor was very good, has very good knowledge in his area, he covered all the learning point and answered all the questions asked by me and team. Mohit GuptaNTT Thank you very much for the training sessions this week. Really informative, and please keep the good work. You’ve been one of the best trainer so far, I’m dead serious. Selven MookenCeredian Instructor at Dataciphers was a fantastic teacher. He covered all the topics and explained them very well. All questions I had, he had an answer for and not only a verbal answer but he showed me how to do certain things when the question required a visual answer. I highly recommend taking this class with him as the instructor. If I take a nother class with Datacipher really hoping to get him as the instructor. Becker & PoliakoffFelipe Gonzalez The instructor, solve the questions, and has a pretty good knowledge related this course Fernando HenryNTT Your training session was very informative, and I appreciate the effort you’ve put into this one week training sessions. You did a good job of explaining complex concepts in a way that was easy to understand mainly for SSL certificates. Thank you as well for keeping the lab online. Selven MookenCeredian Thanks a lot for such a informative sessions on Palo alto. I really appreciate your teaching approach. You taught each and every chapter in detail and solved our queries. I would love to join your class again in future. Atharva JamkarAccenture The course was presented in an enthusiastic way, as your sprit was always high since morning to evening day 1 to day 5. You clarified the contents from very basic to high level, which gave me better understanding of topics. Great presentation style with lots of opportunities to ask questions and talk about real life examples which all made for a really enjoyable and informative course. This has more than met my expectations. Thank you for a great course. I took lots of things that I can quickly and easily apply, as I was new to the Palo alto, but now I can perform well. Samreen AkhtarAccenture Instructor personally repeated multiple concepts to get the clear idea about the workflow Shreya JattiPAN – EPT The instructor explained all the concepts in depth. Very engage throught all 4 days of the session. He was more than happy to provide any answers to our doubts even if it is outside the course/scope of this training. Asha ChaudharyDepartment of The Premier and Cabinet South Australia