Introduction to Cross-Border e-Commerce

This course was designed to assist Customs administrations to strengthen their understanding and operational capacity in the cross-border e-commerce environment, drawing on the WCO E-Commerce Package, including the Framework of Standards on Cross-Border E-Commerce and its supporting implementation tools. Key messages are conveyed through a series of practical scenarios involving fictional Customs officers, administrations and stakeholders. These scenarios reflect common risks, challenges and decisions within the e-commerce ecosystem and illustrate how WCO standards, tools and guidance can support effective, risk-based and facilitative Customs approaches. This course has been made possible with the support of the State Secretariat for Economic Affairs of Switzerland (SECO) through the SECO-WCO Global Trade Facilitation Programme (GTFP).