EA Training

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A practical 10-week live programme for Executive Assistants and senior support professionals who want to reduce manual work, improve workflow control and use Microsoft 365, Copilot, AI and automation with confidence. Delivered by Paul Pennant, Microsoft MVP, former Executive Assistant and founder of Today’s PA. View dates and book Enquire about team delivery 10 live sessionsHalf-day online programme Small cohortPersonal support and accountability Applied projectImprove one real workflow EAPA GradGraduate recognition Next cohort investment £2,995 + VAT Non-profit rate: £2,495 + VAT 10 live half-day sessions Printed implementation playbook 100+ workflow templates and examples 12 months of recordings and support Private EAPA Teams community Secure your place From reactive support to Productivity Architect Most EAs are not short of effort. They are working inside systems that were never properly designed. Requests arrive through email, Teams, forms, meetings and conversations. Files live in different places. Actions are tracked manually. Follow-up depends on memory. Information is copied from one tool into another. The Executive Assistant Productivity Architect Programme helps you redesign those systems, so work becomes clearer, more visible and easier to manage. The transformation Before Too much manual chasing Duplicated updates and disconnected tools Work driven by inbox pressure Uncertainty about where AI fits Too much knowledge held in one person’s head After Clearer Microsoft 365 workflows Better intake, tracking and follow-through More confident use of AI and Copilot Reduced repeated manual work More strategic support for leaders What changes after this EA training programme Build practical capability that improves how work gets done. Build better workflowsConnect Outlook, Teams, SharePoint, Lists, Planner, Forms, Excel and Power Automate around real EA work. Reduce manual workIdentify duplication, delays and repeated tasks before deciding what to automate. Use AI with judgementApply Copilot and AI with stronger decisions around permissions, risk and organisational guardrails. Create better visibilityMake requests, actions, files, decisions and priorities easier to track and communicate. Support leaders strategicallyMove beyond task execution and advise on how work should happen. Prove the valueComplete a real project showing time saved, risk reduced or value created. “We were mind blown within about five minutes, but in a really good way. Paul showed us what would be useful in our working lives and gave us a strong grounding in a phenomenally fast-growing area.” Sue and Jenny, University of Exeter Why this EA training programme is different This is not a tour of Microsoft apps. It connects Microsoft 365, Copilot, AI and automation across real EA workflows. It focuses on implementation rather than theory. It is designed around assistant work, not generic business use cases. You leave with practical systems you can use immediately. Completion is based on applied change, not passive attendance. Your 10-module journey Each module connects technology to real executive support work. 1. From Busy EA to Productivity Architect Understand what is changing in the assistant role and how to move from reactive support to workflow design. 2. AI, Copilot and Safe Productivity Learn where AI fits, what to use it for and how to think about safety, judgement and information risk. 3. Prompting, Copilot Chat and Agents Build stronger prompts and explore how Copilot Chat and agents can support real EA workflows. 4. SharePoint, Groups and File Architecture Create better structure for files, access, ownership and collaboration across Microsoft 365. 5. Lists, Metadata and Workflow Control Use Lists and metadata to make work visible, trackable and easier to manage. 6. Outlook and Teams as the Executive Communication System Redesign communication, follow-up, actions and visibility across inboxes, meetings and Teams. 7. Forms, Planner and Intake Management Build cleaner ways to capture requests, prioritise work and reduce scattered communication. 8. Excel for Workflow Evidence and Reporting Use Excel to analyse activity, show progress and create evidence for better decisions. 9. Power Automate and Power Apps for EA Workflows Explore practical automation and app-building opportunities for assistant work. 10. The Productivity Architecture Project Bring everything together by designing and presenting one real workflow improvement. What is included More than ten training sessions. 10 live half-day sessions Expert teaching with practical implementation throughout. Printed EAPA Implementation Playbook Audits, workflow design, AI guardrails and project tools. 100+ workflow templates and examples Practical starting points you can copy, adapt and apply. 12 months of support Recordings, Ask Paul and the private EAPA Teams community. Applied Productivity Architecture Project Build one real workflow improvement based on your role. EAPA Grad designation Recognition for successful completion and applied implementation. Who this programme is for For experienced support professionals who want to modernise how they work. Executive Assistants and Senior EAs Personal Assistants Chiefs of Staff Business Support Managers Office professionals responsible for improving workflow and executive support You do not need to be an advanced Microsoft user before joining. What matters is that you are willing to learn, change and apply the tools properly. Why learn with Paul Pennant Microsoft expertise grounded in the reality of executive support. Paul Pennant is a Microsoft MVP in Microsoft 365 and Copilot, founder of Today’s PA and a former Executive Assistant. He has spent more than 20 years helping assistants and office professionals master Microsoft tools and improve the way they work. Today’s PA has trained professionals from more than 4,000 organisations worldwide and has been recognised as Best Assistant Training Provider in the UK for seven consecutive years. This is practical Microsoft 365 transformation delivered by someone who understands both the technology and the pressure of the assistant role. For organisations Develop support professionals who improve workflows, reduce manual work and use AI more safely. Better executive support and follow-through Fewer manual hand-offs and duplicated updates Stronger use of existing Microsoft licences More confident AI and automation adoption Support professionals who advise leaders, not just react to them Enquire about team delivery Ready to secure your place? Become an Executive Assistant Productivity Architect. Complete the programme, improve one real workflow and earn the EAPA Grad designation. Standard price: £2,995 + VAT Non-profit price: £2,495 + VAT. Places are limited to maintain support and accountability. View dates and book Ask a question