Return Shipping Assurance

We are updating our return policy, starting May 6, 2025. Orders placed before this date will follow the previous one. Every newly purchased Pimax Crystal Light/ Crystal Super/ Dream Air from Pimax.com is covered by a 14-day return guarantee. Refunds will be issued to the original payment method within 3–5 business days after the inspection is completed. If the returned product is not due to a product quality issue, the return shipping cost will be borne by the buyer. You may choose to purchase the “Return Shipping Assurance” service to waive the return shipping costs. Returned products will undergo factory-standard inspection and are not sold again as new. >>>Learn More