CAD/CAM Care Connect – Remote Tech Support

CAD/CAM Care Connect – Remote Tech Support $199/month Ongoing remote technical support for dental CAD/CAM systems, even when the original warranty has expired. Available to existing CAD/CAM Center customers and practices that purchased equipment elsewhere. What’s included Technical assistance by phone, chat/text, and TeamViewer. Remote diagnosis and troubleshooting of software, connectivity, scanner, and milling issues. Guidance on configuration, calibration, and routine maintenance. A short report after each session outlining the issue, actions taken, and recommended next steps. Support hours Monday–Thursday, 9 AM–6 PM ET. What’s not included Replacement parts, components, or consumables. Physical repairs or on-site service. Travel and shipping expenses. Paid software licenses or upgrades. Membership terms Monthly billing at $199. Membership renews monthly until canceled. Cancel anytime under the CAD/CAM Care cancellation policy. Remote sessions require a stable internet connection and TeamViewer access. Some issues may require physical inspection or separately quoted repairs.