The Vivek Shah Ruling: A Practical CIPA Playbook for In-House Privacy Teams

For several years, a small number of serial plaintiffs have sent thousands of templated demand letters under the California Invasion of Privacy Act (CIPA), targeting businesses of every size over routine analytics and marketing tools. The question for privacy professionals is no longer whether these claims hold up in court — it’s what to do the moment one lands in the inbox. Join us on Thursday, August 27, 2026, at 12:00 PM ET / 9:00 AM PT as Alex Proctor, Chief Trust & Privacy Officer at Captain Compliance, uses the campaign of high-volume pro se plaintiff Vivek Shah — recently declared a vexatious litigant by the Central District of California — as a window into how these claims are built, what the ruling changes (and what it doesn’t), and why demand letters are increasingly steering toward arbitration. Attendees will learn how to: Evaluate a CIPA demand letter’s underlying claim before deciding how to respond Recognize the serial plaintiff law firms and filing patterns behind this wave of letters Apply what the vexatious litigant ruling actually changes for pending and future claims Anticipate the shift toward arbitration clauses in newer demand letters Prioritize remediation steps that reduce tracking technology exposure before a letter arrives Who Should Attend: This program is designed for in-house counsel, privacy officers, and legal operations professionals responsible for website analytics, marketing technology, and litigation risk. It will be especially useful for legal professionals who handle incoming demand letters, manage outside counsel on privacy litigation, or oversee tracking technology vendors and consent management. There is NO COST to attend this program! This program is FREE, thanks to our gracious sponsor, Captain Compliance! If you can’t make it to the live program, the recording will be available for viewing via our paid CLE library- In-House Connect On-Demand.