Support Coordination Pathway

Within this pathway, you will gain a comprehensive understanding of the NDIS framework and develop the essential skills required to effectively navigate and coordinate participant supports. You will explore the NDIS Quality and Safeguarding Framework, the role of Support Coordination, and how to build participant capacity while upholding quality and safety standards. You will learn what Support Coordination is, the different levels of support available, and the key activities Support Coordinators use to help participants understand, implement, and monitor their NDIS plans. The pathway covers the NDIS planning process, person-centred goal setting, plan budgets, and how funding can be used across support categories, including travel. You will also develop practical knowledge in handling complaints and reportable incidents, maintaining professional boundaries, managing time effectively, and aligning organisational vision and goals with day-to-day leadership responsibilities. Designed for Support Coordinators, Disability Support Professionals, and managers working in the NDIS sector, this pathway equips you with the knowledge and tools to deliver high-quality, participant-centred supports while meeting NDIS compliance requirements.