The Orsini Way - Mastering Medical Error Disclosure

This comprehensive course equips physicians and healthcare professionals with the critical skills needed to disclose medical errors in a way that maintains trust, demonstrates accountability, and prioritizes patient-centered care. The Orsini Way method goes beyond teaching what to say during a difficult conversation. Participants develop mastery of both verbal and non-verbal communication techniques that foster empathy, enhance understanding, and ensure their message is conveyed with clarity and intention. Through evidence-based strategies and immersive case studies, the course builds the confidence, and practical skills providers need to navigate these sensitive conversations with professionalism and compassion.